Patient Satisfaction

Patient SatisfactionWithin the Saint Barnabas Health Care System, each of our facilities has unique strengths and attributes. This individuality is enhanced while, at the same time, a consistency is being developed to ensure that quality pervades every affiliate of the Saint Barnabas Health Care System. Our patients and their family members must know that they can expect the highest level of care, delivered cost-effectively, wherever they see the name, Saint Barnabas Health Care System.

To this end, a Department of Patient Satisfaction has been established in each of our hospitals--a first in New Jersey, and we believe in the entire country. The patient satisfaction team ensures hands-on responsiveness to our patients and their families, and provides a forum where patients, families and community members can openly communicate their ideas.

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